Classic Hifi Care

I have been investigating grille cloth, trying to decide color and texture. I have found places online that carry it including what used to be AES which is now called, Amplified Parts. They carry a nice selection including one that I might be interested in. I tried calling, no one answered and finally went to a voice mail. I used their email system to contact them, no response. I know others have used them, is this normal?? I used them before, only once, and I walked into the store, gave them my order, they filled it and I walked out. So far, I am not impressed.

Bill

AES, Amplified Parts, whatever they call themselves now makes me mad every time I deal with them. They are local and, even though they are higher on many items, I don't have to pay shipping and I can go to Ted's Hotdogs on my way home. They are probably the unfriendliest group of individuals I have ever dealt with. They won't answer ANY questions, period. Not even about an order. They tell you that what they have it on their website and if you can't figure it out, that's YOUR problem. Phone contact is usually best. They are strictly a mail-order joint now, partly due to the minimum wage and partly due to the management. I will give them one thing. They are the most reasonble on price for current-production tubes and they do a good job, generally, of tube matching. When I was doing all those Tolex projects awhile back, I was having trouble with the cement. (Buy their Tolex, pass on their Tolex cement). They wouldn't answer any of my questions and really didn't know anything about either product. I had to check on the Internet and finally found the solution. The best advice I can give you is to be ready to be "un-impressed" and, hopefully, what they have is what you need and that it works out okay for you.

Thanks, Greg, and I still have not heard from them and with your info probably never will.

Bill